Privacy
Policy.

Last Updated: Sept 2026

This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you use the VitePay app, website, and services.

1. Information We Collect

Depending on the services you use, we may collect:

  • Personal informationName, phone number, email address, date of birth, and address.
  • Identity informationBVN, NIN, government-issued identification and verification information.
  • Financial informationBank account details, virtual account details, transaction information and payment history.
  • Transaction informationTransfers, bill payments, airtime/data purchases, Circle requests and repayments.

2. How We Use Your Information

We use your information to:

Create and manage your account
Verify identity (KYC)
Process transfers and payments
Facilitate Circle requests
Prevent fraud and protect account
Provide customer support
Send service notifications
Comply with regulatory laws

3. Sharing Your Information

We may share necessary information with trusted service providers and partners that help us operate VitePay, including banks, payment providers, KYC providers, technology providers and other authorized partners.

We may also disclose information where required by law, regulation, court order or a lawful request from an authorized authority.

We do not sell your personal information.

4. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse or disclosure.

Your Responsibility

You are responsible for keeping your password, PIN, transaction PIN and OTP confidential at all times.

5. Data Retention & Deletion

We retain your information for as long as necessary to provide our services and meet legal, regulatory, accounting, fraud-prevention and dispute-resolution requirements.

You may request to close your account or exercise applicable data protection rights by contacting us. Some information may need to be retained even after account closure where required by law.

6. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your informationCorrect inaccurate infoRequest deletionRestrict processingWithdraw consentData portabilityOpt out of marketing

7. Contact Us

For privacy questions, complaints or data requests, please reach out to our team:

ViteCore Technologies Limited

VitePay Privacy Team

privacy@vitepay.africa
Jedatech Close, Dawaki
Abuja, Nigeria

By using VitePay, you acknowledge that you have read and understood this Privacy Policy.

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